This blog post is in response to the October 6-13, 2006, front cover story of The Economist: "The search for talent: Why it's getting harder to find."
"There's no talent," company execs cry.
"Oh, baloney!," says I.
The problem is that you're using vinegar and complaining about the flies. You* keep offering us jobs. Many of us don't want jobs. Regardless of the pay. Regardless of the "upward mobility" you claim to offer.
Rather than spending so much energy (and dollars) trying to attract talent to your payrolls, how about if you spend some time learning about generational differences. Here, for starters, read these books --
- 13th Gen
- Millennials Rising
- Fourth Turning**
They are all by William Strauss and Neil Howe.
See, 13ers are generally entrepreneurial, capitalist and solutions-oriented. We are VERY GOOD folk to bring in to projects. You want us. You want our talent. You want our perspectives. You want our solutions.
Where corporations gotta be doin' some new thinking is in finding ways to restructure their business operations to work with nimble nano-corps, with talented individuals or small project-specific groups that know how to get things done, and well.
No, I am not talking about hiring consultants. Nor am I talking about sub-bing out work to free-lancers. Don't be bringing us in simply to implement what you've already decided needs to be done. If you neglect to bring us in at the problem-identification and solutions-creation stage, you'll miss our core value.
See, the Lone Ranger Generation professionals balance a hybrid function of thinking-through a problem, project or task and THEN working to implement it as well. Maybe we only kick-start a project. Maybe we help you see a whole new way of doing things and then create a small team in which we are one of several players. Maybe we stick around and work with you for 10 hours a week for many years. Maybe, like the Lone Ranger, we do a good deed, leave a silver bullet, and vanish into the desert (after getting paid and handing over relevant files, of course.)
My point is that if companies keep looking for more employees to be like the ones they've had in the past, they're going to come up short. Hence, the so-called talent shortage. If, instead, they find ways to bring 13ers to the work table in manner respecting and using their skills and perspectives, then things'll be lookin' real good for everyone.
Now, here's the rub. The compensation has to be different. See, we aren't consultants who are just going to come in for $300 an hour. And we're not free-lancers who are going to come in like temp workers for $30 an hour. And finding the average of these two numbers won't work either.
This is NEW TERRITORY, folks. There's going to have to be new systems for valuing contribution. Perhaps it'll start as an appropriate hourly or per-project fee PLUS an efficiency and cost-savings bonus. Or an equation that factors in happier customers and higher (and easier) sales.
Let's say one of my Lone Ranger Generation brethren works with your company and puts some something-or-other system into place, and then Ka-Zam, eight months later, the number of repeat customers has jumped 37%, profits have gone up 42%, customer complaints have fallen 26% and, well, heck, the office just has a nicer vibe about it. Does my Lone Ranger friend just get paid for her time?
Now, if you identified the problem, created the solution and told her exactly what to do, then yes, just pay her for her time. But if she came up with a whole new approach you hadn't considered before, made it happen, got a team together that implemented the new computer-people-process systems with very little disruption to your company's workflow and did it all in record time, then she should be getting paid "A Hallelujah Commission Fee."
And, this, dear corporate execs, is where you're going to have to eat some humble pie. Keep your nice company cars and expense accounts. Go for it. Enjoy your perks. But if you genuinely want to find the talent that exists in the generation of people born between 1961 and 1981, then you're going to have to start compensating on a completely different level.
The super-groovy part of all of this is that after you get over the shock of having to pay, say, a database designer or a marketing project guide $120/hour to do a project and then a $57,000 (and rising) per annum bonus because the results of the project are so multi-dimensionally and demonstrably wonderful, you'll be so happy to write this check because the value to your company, your profits, your staff, your customers, your profitability and your peace of mind will all be tremendous.
Can't think quite how to go about making this kind of change in your company? Trust me: there are plenty of talented 13ers out there who can help you do this.
* "YOU" here in this blog post is the execs who say there is no talent in the Lone Ranger Generation.
** I have yet to read Fourth Turnings; I have read -- oops, that's not true ... I read SOME of -- the book's predecessor, Generations, also by the same authors.
:-)